Hello,

We have a couple of computers that kaspersky update is extremely out of date. Tried to uninstall the KAV using removal tool, run scripts in powershell and reinstall from Pulseway webapp and manually reinstall from KAV folder and still nothing work. Still getting the malfunction error, the update will run and stop at 70% then will give malfunction message. Does anyone encountered this issue?

Hi Janet,

Please send an email to support@pulseway.com, our team will assist you on capturing trace logs from the antivirus and we'll reach out to Kaspersky Labs to troubleshoot the problem.

-Paul