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Upgrading from Free to Pro - Getting error 106


it4hoomanz
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Hello all,

I am trying to upgrade my Pulseway Free account to a paid Pro account, but I have ran into two issues:

-First, I made the mistake of making a Team account thinking I was upgrading to the Pro account. I only noticed my mistake after seeing the 10 license minimum requirement. I do not have the option of deleting/closing the account. What would be the best way of doing that?

-Second, when trying to use the link my.pulseway.com/main/subscription/manage I am receiving the error "Payments system is not available. (106)" Not seeing any other way to upgrade. Any thoughts or am I going about that the wrong way?

Thanks all!

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  • 2 weeks later...
  • Administrators

Hi Aaron,

We've discontinued the Pro plan in favor for the more feature complete Team plan however the Team plan starts from 10 systems. I apologize for the inconvenience this may cause.

-Paul

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