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Ticket notes contain HTML when created in RMM


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Posted

Tickets sourced from the RMM show up in the PSA with their notes containing HTML tags, and also in reports. This makes the reports look very unprofessional.

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  • Administrators
Posted

Hello @MrNaz,

Thank you for the report. We have identified the problem and we're working on a fix. The fix will be included in the next release which is due to be out next week.

-Paul

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