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Ticket notes contain HTML when created in RMM

Posted

Tickets sourced from the RMM show up in the PSA with their notes containing HTML tags, and also in reports. This makes the reports look very unprofessional.

MicrosoftTeams-image.png

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  • Administrators

Hello @MrNaz,

Thank you for the report. We have identified the problem and we're working on a fix. The fix will be included in the next release which is due to be out next week.

-Paul

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