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PSA Tickets blank when selecting All TIckets

Posted

If a user is limited in what tickets they can view (IE Security Scope and Role) they cannot see any tickets when selecting all tickets. They can see their assigned tickets under My Tickets.

I can't seem to figure out why.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
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  2. Select Site settings.
  3. Find Notifications and adjust your preference.