shakirmanaam Posted April 1, 2012 Share Posted April 1, 2012 I can sign into my new account from a browser. But, the mobile application installed in my blackberry playbook always shows "invalid username and / or password (202)". What should I do now? Paul 1 Link to comment Share on other sites More sharing options...
Marius Posted April 1, 2012 Share Posted April 1, 2012 Have you entered correctly the username? Please email us the username. Link to comment Share on other sites More sharing options...
shakirmanaam Posted April 2, 2012 Author Share Posted April 2, 2012 Yes, i did. I can only sign into the forum. I cannot log into my.pulseway.com as well as the application installed in my device. my username is shakirmanaam Or is this account valid only for the forum??? if so, how can i get an account to use the application? Link to comment Share on other sites More sharing options...
Marius Posted April 2, 2012 Share Posted April 2, 2012 The PC Monitor account username is different from the forum one. Check out this guide to create a monitoring account: http://www.pulseway.com/download/QuickSetupGuide.pdf Paul 1 Link to comment Share on other sites More sharing options...
Renier Posted January 5, 2021 Share Posted January 5, 2021 I have the same issue login via the Web browser works perfectly, but not the mobile app (202) error same username and paassword Link to comment Share on other sites More sharing options...
Administrators Paul Posted January 5, 2021 Administrators Share Posted January 5, 2021 Hi Renier, Make sure you tick the use custom server and enter the Pulseway instance name in the server address bellow. -Paul Link to comment Share on other sites More sharing options...
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