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Invalid password reset code

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I forgot my password and I am trying to reset it but I keep getting the message "invalid password reset code".

I'm sure that I'm using the correct code (I get the code via email after clicking "forgot my credentials" and entering my email).

Don't know what else to do to recover my account.

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Hello Paulo,

That reset code expires after a while. Did you enter it right after you've received it?


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