Import/Export Settings problem

[JimV]

OK, I've configured a server/workstation. I select Export settings. It saves the file. I go to a second server/workstation, and import the settings file. All check boxes checked on the import dialog.

It reports all settings have been imported. But none appear to have been. No settings boxes are updated/changed/checked anywhere in any options.

What am I doing wrong?

Thanks!

[Marius]

Please export the configuration without the account info and send it to us - we will check to see if there are any issues. Thank you!

[JimV]

Thanks! Where should I send it?

[Marius]

support-at-mobilepcmonitor-dot-com

[JimV]

On it's way!

Thanks so much!

[Marius]

Thank you - I've imported the settings, everything worked well - including notifications. Not sure where the issue is.

[JimV]

Well, that's not good. I am correct in thinking that when I do the import, and it reports that the import was sucessful, that I should see all the items checked (as they were on the sourse machine) in the machine I just imported them to?

Or am I missing a step?

[Marius]

You should. What items are not checked and they should be?

[JimV]

Nothing is changed. It's exactly like there has been no import.

[digbyp]

Will not help resolve the problem here, but just wanted to confirm that I exported my settings (no account info etc) and re-imported saved file and settings were identical, no problem for me.

[Marius]

same here, we've tested on several computers and worked well. will keep testing, hopefully we will be able to reproduce it.