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Quest

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I am looking for a way to trigger the system tray icon “remote support request” from a desktop icon or similar executable.  Is there a way to accomplish this?

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Hi Quest,

Yes, it is possible by creating shortcut for this executable

C:\Program Files\Pulseway\pcmontask.exe

and providing shortcut argument 'support'.

In this post you will find the script which will place this shortcut on Desktops on remote systems.

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