Director

[Quest]

Icon to request remote support.

 

[Quest]

I am looking for a way to trigger the system tray icon “remote support request” from a desktop icon or similar executable.  Is there a way to accomplish this?

[Chris]

Hi Quest,

Yes, it is possible by creating shortcut for this executable

C:\Program Files\Pulseway\pcmontask.exe

and providing shortcut argument 'support'.

In this post you will find the script which will place this shortcut on Desktops on remote systems.

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