cakolata123 Posted January 22, 2012 Posted January 22, 2012 At first everything was just brilliant.. it worked very good but since i shut down my computer and afterwards started my application on my sg2 showed me that the computer is in offline mode ( although it run ?) i pressed to long on the field of my computer ( sg2 ) a new screen opened that read... Remove pc.... and I just klicked on remove.. than i created a new account but now it reads : No monitored computer. HOW can i solve this . your APP is AWESOMMEEE
Marius Posted January 22, 2012 Posted January 22, 2012 Have you configured the computers to use the new account?
cakolata123 Posted January 22, 2012 Author Posted January 22, 2012 I pressed several times " Validate Account " -> " The account is valid." .. or should i just reinstall it on my sg2 and computer ?
Marius Posted January 22, 2012 Posted January 22, 2012 What account are you using? It is the same on computer(s) and mobile device(s)? Email us your account username and we will be able to check for you.
cakolata123 Posted January 22, 2012 Author Posted January 22, 2012 How can i do this.. i forgot to say that im from Germany and do not understand everything at all ... but i really want to solve this problem ..... ok sent an email to you...
Matt Posted November 8, 2012 Posted November 8, 2012 I was just clearing a couple of old computers from my account and did the same thing. (In the phone app, I selected remove computer on the wrong computer!) What is the best way to restore this computer to the monitored computer list?
Marius Posted November 9, 2012 Posted November 9, 2012 The computer will appear again next time it's online if you remove it from your phone app.
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