Groups question

[paulfrancis]

We are a small support company in NZ who manage many different clients in the same industry.  

Just struggling with the best way to configure pulseway in relation to grouping and scopes.  

How do others do this? 

One group per client with all their equipment inside the group ?  Or groups dependant on task (workstation / servers etc ) so they can be attributed different patch policies and group policies easily.  

 

Would love some thoughts.  Thanks. 

[MaxITGarrett]

Hello Paul,

For us, we are sorting them based on the following:

• [CompanyName] Desktops
• [CompanyName] Servers

[Gary Haberl]

Hi Paul,

We create groups the same way Max does.

We also setup a separate user name and password for each client in the RMM for the agent deploy.  We do not use the same user/password between clients.  There are issues on what you can edit in Pulseway between clients within the agent with the same user.