Hi Guys,

On my dashboard and iphone app, randomly, servers are popping on & off "the grid". On the dashboard, sometimes i get the big red error running across the bottom of the screen saying something like "The connection to the servers has been lost..."... I can get you the exact wording in a few mins (when it comes back up). But ever since my dashboard upgrading to version 2.8.1, it's been acting strange with this problem.

any ideas??

thanks.

my computers are being shown "offline" randomly even though they are not offline. .... Are the PC Monitor servers up in the "cloud" OK???

There is a problem at the Level 3 in New York that causes a lot of packet losses - the data centre technicians are aware of this problem and hopefully will be fixed soon.

Oh ok. That would explain these errors. THanks for the quick response!

You're very welcome. We hope the issue is resolved soon, looks like it's a major outage there... we have some servers in a different data centre and we can see some of the issues there too.

The issue has now been fixed, everything should be running well.