How do I get to the web application. I've tried https://my.pulseway.com but all i get is a progress bar that says "Loading themes......... 100%".

Simply refresh the page. In rare cases you might have to clear the cache.

Having The Same Problem Here,

Cleared Cache Still Not Working.

You have this problem on all the browsers? If you do try to update Adobe Flash Player with the last available version from the Adobe website and clear the cache again. We didn't had any other problem like this before, so it is probably a problem with your OS.

Please let us know if you still have the same problem after updating flash player so we could investigate the problem.

Using Google Chrome, Updated With Latest Version And Still Having The Problem.

I've used IE9 (compatibility), Chrome, Firefox. All running up to date flash: same issue. Page shows "Loading themes......... 100%"

I've tested again on IE8, IE9, Chrome, Firefox, Safari and Opera (on multiple PC's) and all it's fine. We will investigate the problem and hopefully we'll find the answer. It is probably a rare case.

The web application will be updated tonight. So please tell us if you still have the problem after the update.

Yes,

Problem Is Now Resolved. Thanks For Your Help!

Tried again this morning; multiple browsers (IE9, Chrome & firefox) & on 2 machines on 2 completely separate BB lines: same issue.

I do too have this problem, stuck at loading theme on every browser, cleared the cache too. Tried on 2 computer, both with windows 7 and one with x86 the other with 64 bit.

I to have this problem.

Tested with Firefox, Chrome , and IE9 and all the browser stopped with loading theme.

You were able to access the webapp from your networks before?

Until now we didn't managed to reproduce the bug on our systems or from other networks. We are still investigating.

We deployed a fix for this problem and it should work now. Please let us know.

It work now.

Tested on firefox and ie9

/Martin

works great now..... Firefox and IE9.