rmeckley Posted December 16, 2011 Posted December 16, 2011 How do I get to the web application. I've tried https://my.pulseway.com but all i get is a progress bar that says "Loading themes......... 100%".
Marius Posted December 16, 2011 Posted December 16, 2011 Simply refresh the page. In rare cases you might have to clear the cache.
harryjamesuk Posted December 19, 2011 Posted December 19, 2011 Having The Same Problem Here, Cleared Cache Still Not Working.
Andrei Posted December 19, 2011 Posted December 19, 2011 You have this problem on all the browsers? If you do try to update Adobe Flash Player with the last available version from the Adobe website and clear the cache again. We didn't had any other problem like this before, so it is probably a problem with your OS. Please let us know if you still have the same problem after updating flash player so we could investigate the problem.
harryjamesuk Posted December 19, 2011 Posted December 19, 2011 Using Google Chrome, Updated With Latest Version And Still Having The Problem.
probe Posted December 19, 2011 Posted December 19, 2011 I've used IE9 (compatibility), Chrome, Firefox. All running up to date flash: same issue. Page shows "Loading themes......... 100%"
Andrei Posted December 19, 2011 Posted December 19, 2011 I've tested again on IE8, IE9, Chrome, Firefox, Safari and Opera (on multiple PC's) and all it's fine. We will investigate the problem and hopefully we'll find the answer. It is probably a rare case. The web application will be updated tonight. So please tell us if you still have the problem after the update.
harryjamesuk Posted December 20, 2011 Posted December 20, 2011 Yes, Problem Is Now Resolved. Thanks For Your Help!
probe Posted December 20, 2011 Posted December 20, 2011 Tried again this morning; multiple browsers (IE9, Chrome & firefox) & on 2 machines on 2 completely separate BB lines: same issue.
Francis Mathias Chartier Posted December 20, 2011 Posted December 20, 2011 I do too have this problem, stuck at loading theme on every browser, cleared the cache too. Tried on 2 computer, both with windows 7 and one with x86 the other with 64 bit.
kivimart Posted December 22, 2011 Posted December 22, 2011 I to have this problem. Tested with Firefox, Chrome , and IE9 and all the browser stopped with loading theme.
Andrei Posted December 22, 2011 Posted December 22, 2011 You were able to access the webapp from your networks before? Until now we didn't managed to reproduce the bug on our systems or from other networks. We are still investigating.
Andrei Posted December 22, 2011 Posted December 22, 2011 We deployed a fix for this problem and it should work now. Please let us know.
kivimart Posted December 22, 2011 Posted December 22, 2011 It work now. Tested on firefox and ie9 /Martin
rmeckley Posted January 23, 2012 Author Posted January 23, 2012 works great now..... Firefox and IE9.
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