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Posted

 

We want to change the general password . Do we have to change at all clients the password or it will be automatically updated ? We have 111 clients in use ...

 

Thanks for help

  • Administrators
Posted

Hi,

Welcome to the Pulseway community! You can change your password from the WebApp by clicking the forgot password link, if you have an Enterprise server then you can also change your password from the Account section of the WebApp and for the Professional plan you can change your password over here.

When you change your password you will be prompted to select a password propagation window. During this window both passwords are accepted and when agents check-in with the old password they will receive a request to update the password. For this to work agent would need to be online obviously so select a propagation window that will ensure that most if not all your systems will be online at least once. If your systems are all online, select any password propagation (even as low as 1 hour) then all of them will receive the new password right away and you have nothing to worry about.

-Paul

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