Hi there,

I wanted to change the agent on a machine so it did push alerts only and no emails. When I went into "account details" I unchecked the "email" checkbox and tried to hit "save" but it said my email address is invalid....this is because the TLD for my email address is .CONSULTING ....I am assuming that the agent validates the email address based on the TLD, and .CONSULTING isn't on the list.

Can someone look at this please? Thanks in advance!

Hi,

Thank you for letting us know. Can you please attach a screenshot about with the error message?

Chris

Hi Chris,

Please see attached....thanks!

Hi,

Thank you for your screenshot, it appears to be an issue with the Windows Agent, our development team is looking at this as we speak. In the mean time can you change the account details over here: https://www.pulseway.com/account ?

Chris

Hi Chris,

Thanks for that - I don't actually want to change the address - all I want to do is turn off email notifications. However the act of hitting SAVE validates the email address. So unless I change my email address to something fake with a .com, then make the changes to the notifications, then change it back, there isn't a way of doing this. Besides, I'd rather not do it this way as it's long winded, especially when you consider it needs to be done on EVERY agent....thanks!

Hi.

The notification setting is account-wide, you don't have to do it on each agent. You can also change the notification settings from this url: https://www.pulseway.com/account .

Chris