problem with reinstall uninstall

[IvanPavlinić]

after update, i have problems with client on my pc, so i decide to reinstall pc monitor. but i can't, i try to repair installation and every time i see this error

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 11001

Date: 19.11.2011

Time: 03:47:11

User: HOTJAY1\ivan

Computer: HOTJAY1

Description:

The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: PC Monitor -- Error 1001. Error 1001. Unable to get installer types in the C:\Program Files\PC Monitor\PCMonitorSrv.exe assembly. --> Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.; (NULL); (NULL); (NULL).

Data:

0000: 7b 41 35 37 43 44 46 38   {A57CDF8

0008: 30 2d 33 32 45 43 2d 34   0-32EC-4

0010: 33 30 37 2d 42 30 30 36   307-B006

0018: 2d 35 39 44 42 39 36 46   -59DB96F

0020: 43 39 45 42 43 7d         C9EBC}  

[Marius]

Check out this post:

[IvanPavlinić]

hmm i don't have pc monitor folder in HKEY_LOCAL_MACHINESYSTEMControlSet001services i check

HKEY_LOCAL_MACHINESYSTEMControlSet002services and i don't see pc monitor there

[Paul]

Have you tried in CurrentControlSet too?

Paul

[IvanPavlinić]

yap but no luck

[IvanPavlinić]

here is a picture of error when you want reinstall

[Paul]

Hello,

This can be caused by incompatible .NET versions. Can you please tell me the directory contents of C:WindowsMicrosoft.NETFramework ? The folder contain a subdirectory for each .NET version you have installed.

Paul

[Marius]

We need to have a closer look at this issue, it seems to be related to the .NET Framework 4 FULL installation. Ivan, I have sent you a message regarding a remote session to that machine.

[IvanPavlinić]

You can lock topic i solved issue! First i reinstall net framework then remove pc monitor and delete all reg keys, restart and again install pc monitor. Everything work great now. Problem was in net framework. I Like to thanks marius again for great support !!!

[Marius]

You've very welcome Ivan, glad it worked.