Pulseway's sensor monitoring feature may cause VSS locks during notifications checks and may interfere with VSS backups. To prevent VSS locks you can disable hard disk sensor monitoring from Pulseway Manager -> System.

 

 

Regards,

Chris

Pulseway Support

Do you have examples (event log entries etc.) of what we'd expect to see if there were a conflict (other than backups potentially failing)?

 

 

Cheers,
Darryl

Hi Darryl,

 

This doesn't interfere with windows VSS but might interfere with third party applications that rely on VSS to run backups. Windows VSS backups queues up operations so if there is another process running VSS operations it will not crash, however some third party backup solutions don't seem to handle existing locks.

 

Regards,

Chris

Pulseway Support

Cheers Chris.

 

We're light on Windows Backup but rely heavily on ShadowProtect for most of our sites.  We haven't seen any issues in relation to backups and Pulseway yet.

 

Our concern with VSS locks is whether files can get "stuck / locked" and become temporarily inaccessible to the Operating System affecting things like flat-file databases etc.

 

Darryl

Cheers Chris.

 

We're light on Windows Backup but rely heavily on ShadowProtect for most of our sites.  We haven't seen any issues in relation to backups and Pulseway yet.

 

Our concern with VSS locks is whether files can get "stuck / locked" and become temporarily inaccessible to the Operating System affecting things like flat-file databases etc.

 

Darryl

 

Hi Darryl,

 

VSS handle locks do not interfere with normal I/O operations of the operating system, they are only used to denote that there is a VSS operation in progress. We strongly believe that leaving the hard disk monitoring enabled will cause no harm to any I/O operations the operating system performs. As stated in my previous post, the handle locks may only interfere with third party applications that don't check if there is another VSS operation currently in progress.

 

Regards,

Chris

Pulseway Support