Dear Professional: 

• Pulseway Version 4.75 (build 5)    
• On one machine, Pulseway PCMonitorSrv.exe runs 40 to 50% CPU usage for maybe 80% of the time in a kind of cyclic fashion ... not always at 50%, sometimes at 5%.
• One single machine exhibits this behavior for about 5 or 6 months now. The machine (and others) have been running PCMonitor/Pulseway successfully since the beginning. Several machines (clients & servers) have run fine for years.
• Ordinarily, I would kill process tree and move on in the hope that the bug or issue would be corrected in a release wave. So, by now I come to the conclusion that I have a mis-configuration or some other issue I need to fix on my end.
• I am tech competent and have performed the usual steps such as clean install/reinstall using a download direct from Pulseway. These have made no improvement.

Please advise next steps in debug process.   Thank you.

 

 

 

Hi,

 

Welcome to the Pulseway community.

 

Try running "lodctr /r" (without quotes) into an administrative command prompt (make sure you run cmd as a local administrator) and then restart the system. Let us know if this solves the problem.

 

Regards,

Chris

Pulseway Support

I did not know there was a response to this.  I did try as proposed. The perfect counters rebuild worked (took 3 minutes) and end result looks promising. The PC MON process does spike cpu regularly, but it is MUCH better than before. Thanks.