I am actively searching for a managed services application that can monitor Microsoft OneDrive for Business on a Windows pc.
Imagine a user out there working on their Windows laptop WITHOUT an internet connection. They save their data into a Microsoft OneDrive for Business folder that is set to sync back to Microsoft's SharePoint online document library. When the user regains their internet connection, the OneDrive for Business Sync Client (a little blue cloud) is supposed to connect to SharePoint online and sync the user's data back to the Organizations data store in SharePoint Online.
But occasionally this sync breaks and the little blue cloud icon gets either a yellow exclamation mark or a red "X" on it. THIS IS WHAT I WANT TO MONITOR!
When the OneDrive for Business sync client is out of sync (indicated by either a yellow exclamation mark or red "X"), you can right-mouse click on the icon in the Windows SYS tray and select "View sync problems...". This reads a file on the local Windows computer at C:\Users\<username>\AppData\Local\Microsoft\Office\Spw\logs - the files are called something like "mso-4644-groove.exe-20150321.0556" or "EtwTraces-150401104144-1.etl". Microsoft refers to these files as "ring" files.
I have attached one of these "ring" files (I renamed the file Terry.txt for the purposes of this upload) that does indeed have a sync problem (I created the problem deliberately)with the file called "Terry#365.pptx" in the SharePoint library named "TBSSA - Documents". Open the attached file with Notepad, and search on "T e r r y # 3 6 5" and also search on "C : \ U s e r s \ t l a w \ S h a r e P o i n t \ T B S S A - D o c u m e n t s" (I have no idea why there are spaces in there).
Can Pulseway provide an agent that I can somehow use to monitor the Windows OneDrive for Business sync client and alert me (when the user re-connects to the internet, of course) when that sync client is out of sync?
I am actively searching for a managed services application that can monitor Microsoft OneDrive for Business on a Windows pc.
Imagine a user out there working on their Windows laptop WITHOUT an internet connection. They save their data into a Microsoft OneDrive for Business folder that is set to sync back to Microsoft's SharePoint online document library. When the user regains their internet connection, the OneDrive for Business Sync Client (a little blue cloud) is supposed to connect to SharePoint online and sync the user's data back to the Organizations data store in SharePoint Online.
But occasionally this sync breaks and the little blue cloud icon gets either a yellow exclamation mark or a red "X" on it. THIS IS WHAT I WANT TO MONITOR!
When the OneDrive for Business sync client is out of sync (indicated by either a yellow exclamation mark or red "X"), you can right-mouse click on the icon in the Windows SYS tray and select "View sync problems...". This reads a file on the local Windows computer at C:\Users\<username>\AppData\Local\Microsoft\Office\Spw\logs - the files are called something like "mso-4644-groove.exe-20150321.0556" or "EtwTraces-150401104144-1.etl". Microsoft refers to these files as "ring" files.
I have attached one of these "ring" files (I renamed the file Terry.txt for the purposes of this upload) that does indeed have a sync problem (I created the problem deliberately)with the file called "Terry#365.pptx" in the SharePoint library named "TBSSA - Documents". Open the attached file with Notepad, and search on "T e r r y # 3 6 5" and also search on "C : \ U s e r s \ t l a w \ S h a r e P o i n t \ T B S S A - D o c u m e n t s" (I have no idea why there are spaces in there).
Can Pulseway provide an agent that I can somehow use to monitor the Windows OneDrive for Business sync client and alert me (when the user re-connects to the internet, of course) when that sync client is out of sync?
terry.txt