Hi,

 

It seemed to be working until the 13th Oct (was it auto-upgraded? - the config.xml.sample has the same datestamp as the first failure. the 'my account' 'monitored systems' shows it last logged in as 4.5.3 )

 

Now I can't get beyond:

pulseway: Configuration read successfully!

pulseway: Got exception signal: 4

 

Originally this happened with the existing config.xml. I copied the config.xml.sample, added in my Account details and gradually changed "true"s to "false"s

 

I can connect using the rest api

 

I can't seem to find any clue as to what signal 4 is? Is there a debug option?

 

Thanks,

The support team is still trying to figure out this issue. Nothing new to report.

Hey everyone,

 

Lewnatick worked with us and we've identified the issue. If there is anyone that still has the problem please contact support [at] pulseway [dot] com.

 

Regards,

Chris

Pulseway Team

Hey everyone,

 

Lewnatick worked with us and we've identified the issue. If there is anyone that still has the problem please contact support [at] pulseway [dot] com.

 

Regards,

Chris

Pulseway Team

 

I can vouch for what Chris said above. The support team did indeed get things working again, and I greatly appreciate their help.

Many thanks Lewnatick and Chris - been running the fix for a couple of days and it's back to normal. Appreciate both your efforts.