huddlsta Posted June 25, 2014 Share Posted June 25, 2014 Hi All of our monitored servers are showing as offline on the dashboards. In addition to that, when we try and validate our account details within the Pulseway Manager client, we get the following error message: "An error occurred while making the HTTP request to https://ws15.pulseway.com/Server.svc. This could be due the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server." Our current client version is 4.4.1 (build 5275) running on a variety of Windows servers. Stadler Link to comment Share on other sites More sharing options...
Administrators Marius Posted June 25, 2014 Administrators Share Posted June 25, 2014 Hi, Looks like the connection is blocked by a proxy or firewall. What happens when you open the https://ws15.pulseway.com/Server.svc on a Web Browser? Please contact our support by email and we will assist further with this. Marius huddlsta 1 Link to comment Share on other sites More sharing options...
huddlsta Posted June 25, 2014 Author Share Posted June 25, 2014 Hi Marius We found an issue on our main firewall which is now fixed. All working again. Thanks for you help. Stadler Paul 1 Link to comment Share on other sites More sharing options...
Administrators Marius Posted June 25, 2014 Administrators Share Posted June 25, 2014 Great, glad it works! Thanks for the update. Link to comment Share on other sites More sharing options...
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