Web Service Error

[BadCoder]

I have installed the client on most of my servers, now when I click the button to reload my account from the administrator console, I get the following error. System.WebService.Protocols.SoapException: server was unable to process request.. MM.Monitor.WebService.InvalidAccountException: invalid Username or password 295. Any help is appreciated. thanks, Larry

[Marius]

Hi Larry,

 

Can you please email us the screenshot with the error to our support email address? 

 

Thank you

[BadCoder]

Seems to have worked itself out.. I will let you know if it happens again.

 

thanks,

Larry