I have installed the client on most of my servers, now when I click the button to reload my account from the administrator console, I get the following error. System.WebService.Protocols.SoapException: server was unable to process request.. MM.Monitor.WebService.InvalidAccountException: invalid Username or password 295. Any help is appreciated. thanks, Larry

Hi Larry,

 

Can you please email us the screenshot with the error to our support email address? 

 

Thank you

Seems to have worked itself out.. I will let you know if it happens again.

 

thanks,

Larry