Mac OS X support

[ofir]

Are there any plans to add features to the Mac client? The Windows version does a lot more. 

[Marius]

Yes, the Mac agent will be getting new improvements. 

[ofir]

Is it going to be get server modules? and zendesk integration?

[Marius]

Zendesk integration will be moved to the server side soon so there will be no need for any agent configuration.

As for server modules, so far we have no plans for adding any of them to the Mac agent.

 

Regards,

Marius

[ofir]

That's kind of disappointing. Makes me think Mac support is not a high priority for you while 95% of the 100s of systems I manage are Macs.

[Marius]

The Mac agent has the same priority for us as the Windows and Linux agents.

We just completed version 4.3 of Mac agent with a new monitoring engine and we plan to release it in 2-3 weeks.

As for server modules, we have no plans to add Microsoft IIS, Exchange, AD and the rest for the Mac.

[ofir]

The Mac agent has the same priority for us as the Windows and Linux agents.

We just completed version 4.3 of Mac agent with a new monitoring engine and we plan to release it in 2-3 weeks.

As for server modules, we have no plans to add Microsoft IIS, Exchange, AD and the rest for the Mac.

 

I understand. Would be nice to see the Mac server equivalents of IIS, AD supported via modules - monitor BIND, Apache, SQL (Post and My), OpenDirectory, DHCP, VPN, etc.

 

I can't find process monitoring in the Mac version either.

[ofir]

All in all your product looks VERY good. I think it will help me a lot. Sorry to be critical.

[Marius]

Thank you!

 

It's constructive feedback and we're glad to receive it.

[ofir]

Hi again

 

My demo is about to run out and I still have not been able to get port monitoring to work on the Mac. I was hoping the new Mac version you mention will be released before my demo runs out. Right now the Mac version is like a Lite version when compared to the PC one. Any thoughts on this? Could you extend the demo and add more systems than 5?

 

https://www.dropbox.com/s/l4c6fizoyauxj26/IMG_4308.PNG

[ofir]

Thank you!

 

It's constructive feedback and we're glad to receive it.

 

In addition, I can't change settings anymore. I click on the lock and nothing happens. This is on 3 different OS X servers.

[Mark]

In addition, I can't change settings anymore. I click on the lock and nothing happens. This is on 3 different OS X servers.

 

Hi,

 

Can you, please, try this:

1. close PCMonitor ('Hide' option from context menu)

2. open Terminal and type: sudo launchctl remove com.mobilepcmonitor.PCMonitorHelper

3. open Console and clear it

4. open PCMonitor agent. 

6. copy and send Console output (check as well if any PCMonitor .crash file under Diagnosis and Usage Information) to support@pulseway.com.

 

Thanks!

 

Mark

[ofir]

Quitting PC Monitor fixed the authentication issue. The ports still report as down.

 

OK, here's the log: https://www.dropbox.com/s/5seyt6tf6sc98uu/system.log

 

Thanks