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Posted

"https://ws3.pulseway.com/Server.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details."

We have about 35 servers in out PC Monitor account. As of this morning PC Monitor reports one of our Terminal Servers to be offline. The server is a 2012 Windows Terminal Server on a 5.5 esxi box with a few other VMs. I've rebooted, added an exception for the program in the Windows Firewall, re-installed PC Monitor and tried to telnet to the ws3.pulseway.com server. I can not telnet to it however I can telnet to ws15.pulseway.com from this affected server. Server time is correct.

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Posted

Please contact our support using the support at mobilepcmonitor dot com with your account username and we will assist with this.

Posted

I emailed PC Monitor support today as requested and received a quick reply with troubleshooting/information collecting steps but the problems seems to be resolved now. As there was no maintenance done overnight by PC Monitor it's possible that there was a routing issue somewhere. 

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