Hi, I have installed the software, copied config.xml.sample to config.xml, edited the ACCOUNT USERNAME and PASSWORD in the config,xml file and started the PC Monitor service. But my RASPBERRY Pi does not show up under SYSTEMS in the console.

Hi,

 

Can you, please, check /var/log/syslog for any pcmonitord crash?

 

Regards,

Mark

I see the following error message:

Jan 17 12:28:49 raspbmc pcmonitor: Error while registering computer:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"SSL_ERROR_SSL#012error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed"#012Detail: SSL_connect error in tcp_connect()

I have a similar issue with an install on Raspberry Pi running on a Debian distro. Everything installed fine and I updated my login info in the config file. It starts with no errors. I see it running in the processes and there are no errors in syslog. After waiting about 30 minutes for it to show up, it still isn't showing up in my systems list. I'm also running an agent on a Windows 7 machine and it's working great.

Scratch that. I rebooted with it set to run at startup and rechecked the syslog. Now I'm getting the exact same SOAP/SSL error as the post above this.

Any suggestions?

Hello,

 

Do you guys connect to a dedicated PC Monitor Server ?

No, I am not using a dedicated PC Monitor Server

Can you test to see if openssl is working ok :

 

openssl s_client -connect wsn.pulseway.com:443

The last line shows:

Verify return code: 20 (unable to get local issuer certificate)

Hi , it seems that there are some issues with openssl client. Can you check again something like :

 

openssl s_client -CApath /usr/libs/ssl/certs -quiet -connect wsn.pulseway.com:443

 

Also post the output of 

openssl version -a

openssl version -a

OpenSSL 1.0.1e 11 Feb 2013

built on: Sun Mar 24 12:44:00 UTC 2013

platform: debian-armhf

options: bn(64,32) rc4(ptr,char) des(idx,cisc,16,long) blowfish(ptr)

compiler: gcc -fPIC -DOPENSSL_PIC -DZLIB -DOPENSSL_THREADS -D_REENTRANT -DDSO_DLFCN -DHAVE_DLFCN_H -DL_ENDIAN -DTERMIO -g -O2 -fstack-protector --param=ssp-buffer-size=4 -Wformat -Werror=format-security -D_FORTIFY_SOURCE=2 -Wl,-z,relro -Wa,--noexecstack -Wall -DOPENSSL_BN_ASM_MONT -DOPENSSL_BN_ASM_GF2m -DSHA1_ASM -DSHA256_ASM -DSHA512_ASM -DAES_ASM -DGHASH_ASM

OPENSSLDIR: "/usr/lib/ssl"

openssl s_client -CApath /usr/libs/ssl/certs -quiet -connect wsn.pulseway.com:443

depth=2 C = US, O = GeoTrust Inc., CN = GeoTrust Global CA

verify error:num=20:unable to get local issuer certificate

verify return:0

Hello ,

 

Please install common CA certificates : apt-get install ca-certificate

 

Verify that /usr/libs/ssl/certs contain the certificate list.