Jump to content

Recommended Posts

Posted

I am in the process of testing PC Monitor and I noticed Remote Desktop Connection in the dashboard. I completely turned off the firewall on client's computer but it still comes back with error "Remote Desktop can't connect to the remote computer for one of these reasons" My questions are:

 

1. is it enabled in the free account or do I need a valid paid subscription?

2. is it to control that particular computer just like sitting at it?

3. is it available for a client's computer running other than Windows Pro?

 

Thank you.

Posted

In this case Dashboard uses Microsoft Remote Desktop tool to do the connection on the public IP (or an IP you configure).

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...