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Jason Willis

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  1. Hoping someone can help with this as I can't find a clear answer...

    I have a simple query to call from the servicedesk/tickets endpoint, but I'm unable to get the filter working with a DateTime column.

    In the code block below, Filter 1 (on the TickerNumber) & Filter 2 (on the SLA Status) both work fine and give the expected results, but Filter 3 (on Actual Resolution) returns a (400): Bad Request error. It does this whether I create the datetime programmatically as in Filter3, or hard-code it as in Filter4.

    let 
    
        Token   = "TOKEN GOES HERE",
        BaseURL = "https://psa.pulseway.com/api/",
        Path    = "servicedesk/tickets",
    
            Day     = Date.Day(Date.From(DateTime.LocalNow())),
            Month   = Date.Month(Date.From(DateTime.LocalNow())),
            Year    = Date.Year(Date.From(DateTime.LocalNow())),
    
            Date    = DateTime.ToText(#datetime(Year, Month, Day, 00, 00, 00), "yyyy-MM-ddThh:mm:ss"),
    
            Filter1 = "?$filter=endswith(TicketNumber, '2022')",
            Filter2 = "?$filter=StatusSLAEventId gt 1",
            Filter3 = "?$filter=ResolutionActualTime gte " & Date,
            Filter4 = "?$filter=ResolutionActualTime gte 2022-01-03T00:00:00.000Z",
    
                Source = Json.Document(Web.Contents(BaseURL & Path & Filter4, [Headers = [Authorization="Bearer " & Token]]))
    in
        Source

    Does anyone know where I'm going wrong?

    Thank you in advance!

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