[Mac OS remote control - am I missing something? Nearly always times out. Connects maybe 10% of the time]

This is becoming a growing issue for us, to the point where I'm actively looking for alternative solutions.  Remote control works great for Windows computers.  But for Mac OS...not at all really.  Maybe 1 out of 10 times will I actually be able to connect to the Mac.  And even then, oftentimes my mouse wont actually be on the remote screen where it shows up on my side.  I just don't know what else to try. 

[Any reason why a working script would no longer work - getting 200 response but no data]

I have what was a working PowerShell script to get a list of all my systems in Pulseway.  It is no longer working. I am getting a 200 response, just no data. I even tried to replicate it in Node JS since there is official documentation for it, but I get the same response - 200 but no data.

$username = 'administrator'
$password = '*************'

#Adding credentials to header
$header = @{Authorization = 'Basic ' + [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes("$($username):$($password)")) }

#Call API to return first 100 systems - calls are limited to 100 results
$first100 = Invoke-RestMethod -uri https://xxxxxxxxxxxx.pulseway.com/api/v2/systems -Method GET -Header $header -ContentType "application/json"
#Call API to return second 100 systems using offset of 100 as a query
$second100 = Invoke-RestMethod -uri https://xxxxxxxxxxx.pulseway.com/api/v2/systems?offset=100 -Method GET -Header $header -ContentType "application/json"

#Create and calculate variable for total number of systems counted
$total = 0
$total += $first100.data.length
$total += $second100.data.length

Foreach ($r in $first100.data) {
    If ($r.name[6] -match "-" -and $r.group -match "US Workstations") {
        Write-Host $r.name
    }
}

Foreach ($r in $second100.data) {
    If ($r.name[6] -match "-" -and $r.group -match "US Workstations") {
        Write-Host $r.name
    }