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Katos

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    Pulseway-registration error on Linux Ubuntu

    in Linux

    Posted

    On 5/28/2020 at 2:30 PM, Mark said:

    Hi,

    Can you give more details about Ubuntu version? How did you run the Pulseway registration ? (are you using custom server) What step from the registration is throwing the error?

    Mark 

    Hi @Mark! 

     

    Thanks for your response. Apologies for the lack of detail on this one - please see below:

    Server OS Version

    Distributor ID: Ubuntu
    Description:    Ubuntu 18.04.4 LTS
    Release:        18.04
    Codename:       bionic
     

    How I ran the registration: 

    I ran the following:

    wget http://www.pulseway.com/download/pulseway_x64.deb

    dpkg -i pulseway_x64.deb
    cp /etc/pulseway/config.xml.sample /etc/pulseway/config.xml
    pulseway-registration

    We are not using a custom server for this.

     

    What step is throwing the error:

    - I am able to select option 1 (Register System) 

    - I then enter my username and password for Pulseway

    - I select NO to custom serer (N) 

    - I select the organization (1 - Creators Wave)

    - I select the site (1 - Default Site)

    - I select the agent group (2 - Default)

    The console then errors and says: An error encountered while processing the request. Please check the logs

    Pulseway-registration error on Linux Ubuntu

    in Linux

    Posted

    Hi all! 

     

    When I am running the  

    pulseway-registration

    command in the terminal of my Ubuntu server, I am receiving the error: "An error encountered while processing the request. Please check the logs."

    Checking my logs, I can see:

    Quote

    May 26 19:05:48 Vostok pulseway-registration: Connection error: ERROR_CODE:12, ERROR_MESSAGE: SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> MM.Moni$
    May 26 19:07:01 Vostok pulseway-registration: Connection error: ERROR_CODE:12, ERROR_MESSAGE: SOAP 1.1 fault SOAP-ENV:Server[no subcode]#012"System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> MM.Moni$

     

    Bit stumped on this one, so any support would be hugely appreciated! 

     

    Kind regards,

    Phil

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