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Victoria - Pulseway Team

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Posts posted by Victoria - Pulseway Team

  1. Hello @stiadmin

    There are no plans to upgrade the version of Kaspersky in Pulseway and we are just about to announce the desupport of Kaspersky. 

    In addition to the Pulseway version of Kaspersky causing issues with Windows 11, we have also discovered that the newer versions of Kaspersky are incompatible with the Pulseway architecture. As a result, we have made the decision to no longer support Kaspersky. We will be contacting all affected customers in the coming days.
  2. Hello! We have identified the problem to be in the Windows Agent (v8.8.4) and have released an update (v8.8.5) to resolve the issue. It will take about 24 hours for all agents to pick up the update (36 hours for customers hosting their own server (on-premise version)). In the meantime to combat the issue you can run the following Powershell command, using Powershell terminal to get the automation working again right away:
    Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor' -Name 'EnableAutomation' -Value '1'
    Important: The Powershell script is only necessary in case you can't wait for the automatic 8.8.5 agent update and need access to automation immediately. In all other instances, the agent will be updated automatically and the issue will get resolved without the need for manual intervention. 
    We apologize for any inconvenience caused.
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