Louwrens
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Thank you Chris. This is not a bug then as it turns out the problem is with WMI like you said.
How can we move this post from the "Bugs" section to the Knowledge base?
The computer were failing with error "Alias not found" when typing in wmic WITH and WITHOUT specifying any queries.
The wmic command itself was able to run and c:\windows\system32\Wbem was listed in the path
WINmgmt /verifyrepository - WMI repository shows consistent
But when running (WMImgmt.msc) WMI Mangement console -> Right Click WMI Control -> Properties, there were errors: W32 WMI "invalid class" and "invalid path"
Fixed this with the below batch file found on some site that I cant remember
__________________________________________________________________________
@ECHO OFF
sc config winmgmt start= auto
reg add HKLM\SOFTWARE\Microsoft\Ole /v EnableDCOM /t REG_SZ /d "Y" /f
reg add HKLM\SOFTWARE\Microsoft\Ole /v LegacyAuthenticationLevel /t REG_DWORD /d "2" /f
reg add HKLM\SOFTWARE\Microsoft\Ole /v LegacyImpersonationLevel /t REG_DWORD /d "3" /freg delete HKLM\SOFTWARE\Microsoft\Ole /v DefaultLaunchPermission /f
reg delete HKLM\SOFTWARE\Microsoft\Ole /v MachineAccessRestriction /f
reg delete HKLM\SOFTWARE\Microsoft\Ole /v MachineLaunchRestriction /fNET STOP SharedAccess
NET STOP winmgmt
CD %WINDIR%\System32\Wbem\Repository
DEL /F /Q /S %WINDIR%\System32\Wbem\Repository\*.*
CD %WINDIR%\system32\wbemREGSVR32 /s %WINDIR%\system32\scecli.dll
REGSVR32 /s %WINDIR%\system32\userenv.dllMOFCOMP cimwin32.mof
MOFCOMP cimwin32.mfl
MOFCOMP rsop.mof
MOFCOMP rsop.mfl
FOR /f %%s IN ('DIR /b /s *.dll') DO REGSVR32 /s %%s
FOR /f %%s IN ('DIR /b *.mof') DO MOFCOMP %%s
FOR /f %%s IN ('DIR /b *.mfl') DO MOFCOMP %%s
MOFCOMP exwmi.mof
MOFCOMP -n:root\cimv2\applications\exchange wbemcons.mof
MOFCOMP -n:root\cimv2\applications\exchange smtpcons.mof
MOFCOMP exmgmt.mofNET STOP Cryptsvc
DEL /F /Q /S %WINDIR%\System32\catroot2\*.*
DEL /F /Q C:\WINDOWS\security\logs\*.log
NET START Cryptsvccd c:\windows\system32
lodctr /R
cd c:\windows\sysWOW64
lodctr /RWINMGMT.EXE /RESYNCPERF
msiexec /unregister
msiexec /regserver
REGSVR32 /s msi.dllNET START winmgmt
NET START SharedAccess______________________________________________________________________________
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Is there a way to "remove" and "re-build" the asset information on an agent?
I have an agent that's been live for months and I only realised now that the Asset Info reported by the Agent (while on Agent version 6 and 7) were only showing the Operating System Name, Product Key and Logged in User. Nothing else. Even with the computer being online I could not get this information
I had to get the serial number of the computer for a warranty check and only realised this now. Luckily the computer was not stolen and I could still get the serial manually.
This is quite a serious problem (for an MSP anyhow).
Maybe an alert can be generated for agents with missing fields in Asset info, or at least the report can display the output in red (or on it's own page)
Please see attached pics
REPORT:
WEBAPP:
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Is it possible to copy and paste text on the mobile Remote Desktop app? (Would be nice to also have a shared clipboard between the Android device and Remote Desktop Session)
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Please can the following additional criteria be added to the Asset Info Checks/Results: (Pre-requisite for Custom Reporting
1. Motherboard:
a) SMBIOS AssetTag
b) Total/Free Memory Slots
2. Memory
a) Make, Module, Capacity. DeviceLocator
2. Network Interface Cards:
a) Manufacturer and Model Number
b) MAC Address
c) Last known internal ip
d) Link Speed
e) Magic Packet Enabled
3. GPU
a) Manufacturer and Model Nr
b) Current Resolution
c) Current RefreshRate
4. USB
a) USB Ports Present/Disabled
b) USB Bus Speed capabilities
5. Drives
a) HDD or SSD
b) Make, Model, Capacity
6. Optical Drive
a) Present / None
b) Make and Model Nr
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When trying to connect to a system (Server 2016 in this case) that has a disconnected MS RDP session in disconnected state, and one tries to connect to the console session, the connection get established but after one type in the password it comes up with the attached error and disconnects.
This appears to then log off the disconnected session and the second attempt goes through successfully.
Is this a bug or by design? If by design maybe a feature request can be posted to disconnect a user session from the User Sessions window, before one click on "Start Remote Desktop"
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I know this would be a major change in the reporting interface, but how about an option to interact with the results of a report.
Maybe one can choose an additional "Report Format" when editing a report and have an option for Interactive?
When this is enabled the output of the report is immediately displayed in web format with hyperlinks to automate certain tasks by sending a back-end task/script to the agent.
For example:
Report Interaction Script Task (Relayed to the agent)
Applications link next to each agent to uninstall the application
Assets link to create asset tag if none exist
OS Patching link to assign Policy / Update now
3rd Party Patching link next to each agent to update the application
Drive Usage link to run a temp files cleanup job
Anti-virus install AV / Run Scan / Update (not sure how this ties in to the existing Kaspersky deployment)
...
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Thank you Mark
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Please expand the list of programs on 3rd Party Patch management.
Some suggestions:
Adobe Flash
Amazon Corretto (Since Oracle Java is not free anymore)
Dropbox
Gimp
Google Gsync (GSuite)
K-lite Codec
LibreOffice
OpenVPN
Thunderbird
WhatsApp Desktop Client
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Username should not be your email address
Dashboard 8.4.1 pause funtion not working
in Bugs
Posted
Pulseway Dashboard 8.4.1 pause funtion is not working.