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Posts posted by tabiznet

  1. On 4/3/2019 at 7:35 AM, Gary Haberl said:


    Is there any movement for a Mobile App for the PSA.  Using the "Web" version of the PSA on a cell phone just does not work.  There is way too much on the screen to help manage your tickets or put in your notes and time.

    Minimum, it would be nice to see custom web pages just for the Support Desk so Techs can manage their tickets on the road.  Pulseway is way behind other products on this. I am finding techs just wait to get back to a computer to enter time, so they are missing notes and sometimes time entries.

    What are others doing for traveling Techs? How are you dealing with notes and time in tickets?

     surface go's with LTE. We all prefer a small computer with a keyboard to a cellphone.

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