Hi Chris,

Yes, the issue still exists for this one laptop.  Regarding the account OS patching access: there is only one user, the administrator, which is me. So, I'm not using Teams/Users.    Incidentally, I did check under the Account/Devices menu; that laptop does show that full access is enabled. For what that's worth.

Bob

 

I have one customer workstation (actually a laptop) that I cannot assign a patch policy.  All of the other systems in this customer group are fine.  When I try to assign it via my mobile, I get "change OS patch policy command failed".  Nor can I assign it via the Pulseway Web app - it shows "no actions available" for that one system.

I tried remotely restarting the laptop, and I tried repairing the local agent installation, but no joy.

Any suggestions?

Thanks!

Bob