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UTS Brian

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Posts posted by UTS Brian

  1. On 2/23/2019 at 3:39 PM, dpbklyn said:

    I have resolved this is kind of a kludgy way...I have created an email rule that look for a particular code in the subject line of the email so if I put !CLIENT it will assign that ticket to a particular client.  it will not assign it to a particular user, but this is better than nothing.

    Can you share how you set up this rule? I'm sure it will help a lot of people like us facing the same issue.

    From the responses above I really think Pulseway simply does not understand the issue and how common it is.

  2. We had a Rasberry Pi that I believe was offline during the upgrade to 6.0, I turned it on but it will not check in. I did try updating the login info, I don't believe the old Administrator account exists under the new user based system. But still no luck, I have noticed it does not encrypt the password when I restart the service if that is a clue what is wrong.

    Any ideas appreciated.

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