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Mika

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    Mika reacted to Gary Haberl in PatchManagement - Agent Status   
    Hi,
    We install RMM agents to all systems from one account, and then share the systems to other accounts to manage who manages what.
    The Patch Management "Agent Status" only works for the user who installs the agent.  BUT, creating policies can be done by anyone.  And the Policies are shared between all users.
    Is there a reason only the person who installed the agent can apply Patch Management via the Agent Status link?
    Also...The "Patch Policy" link on the Android App does not show up unless you are the person who installed the RMM on the client system.  But all other features are there.
    I'm thinking a little more work is needed on this so all techs can use the patch management. Or is this written this way for a reason?

    Gary

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