[Remote desktop - agent failed to start rd session]

hallo pulseway,

today i got this error when want to remote one of my client. before never happen at all. i dont use proxy, only default direct connection on my pulseway.

anyone can help me regarding this issue?

 

[command was sent but nothing happens]

i installed the ios app on my phone (i previously also installed android app on the other phone). but when i tried to restart one of my client that having trouble using ios app, the command was sent from ios app but nothing happens on client computer. i also tried on other client computers, and also tried other command such as log off/shutdown/etc, but also result with the same issue.

meanwhile the android app sent whatever commands i throw at it successfuly.

any suggestion on the ios app issue?

thank you