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Pulseway

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ethorup

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    ethorup got a reaction from Martin_T in Auto completion of system generated tickets   
    We get notifications of systems going off line and they generate a ticket in the Pulseway PSA ticketing system.  But if that system comes back on-line and shows a normal status, it does not automatically complete or close the ticket out.  Right now we have to manually go in to each ticket and close these tickets.  Is there a way that the system can automatically close these tickets when their status changes to normal?

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