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Kia_24

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    Hey @Kia_24 - Thanks for reaching out! We do not have contracts based on the number of tickets.
    As an alternative you could have a fixed price contract. For example, pay $5000 for a month, and then in the description of the contract you can mention on the guidelines that the $5000 will cover 30 tickets and that if there's more tickets then the client will have to pay extra. Also, you could mention what type of activities will be included or handled as Application related tickets , H/W related roles etc. But, it all depends on your negotiation and relationship with your client.
    Let me know if you need anything else😊

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