apologies if this has already been asked but I couldn't find a direct answer/fix for this myself. Essentially, I have reinstalled Windows on one of my machines and rebuilt the machine itself (hardware wise). When I download the manager onto it, I go to register the system and it accepts my username and password but tells me that there are no "agent Groups" available and so prevents me from registering it. I didn't have this issue when I installed pulseway the first time around on this device (before I had to totally reinstall win 11 to fix a weird bug that had crept in) I am using a free account and so have removed the previous iterations of pulseway for this machine so I am under the quota of devices I can add but still nothing. I can see that everything on the online pages appears in order. The service doesn't appear to have started (but I forget if this happens before or after registering the device on the system?) How do I go about fixing this? I am running Win 11 Home on the device and have downloaded the 64 agent (if there is anything else needed, do let me know)
Unable to register new system as no "agent group" exists
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Hi,
apologies if this has already been asked but I couldn't find a direct answer/fix for this myself. Essentially, I have reinstalled Windows on one of my machines and rebuilt the machine itself (hardware wise). When I download the manager onto it, I go to register the system and it accepts my username and password but tells me that there are no "agent Groups" available and so prevents me from registering it. I didn't have this issue when I installed pulseway the first time around on this device (before I had to totally reinstall win 11 to fix a weird bug that had crept in) I am using a free account and so have removed the previous iterations of pulseway for this machine so I am under the quota of devices I can add but still nothing. I can see that everything on the online pages appears in order. The service doesn't appear to have started (but I forget if this happens before or after registering the device on the system?) How do I go about fixing this? I am running Win 11 Home on the device and have downloaded the 64 agent (if there is anything else needed, do let me know)