Ondrej Patrovic
-
Posts
6 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by Ondrej Patrovic
-
-
Have there been any updates on the issue? We're seeing this problem in our organization as well. Most, if not all 3rd party applications are not being patched by Pulseway. This is a pretty serious issue, as many of these applications have unpatched vulnerabilities. We've just reached out to our account manager as well.
-
Our Pulseway instance has been incredibly slow to load, through Remote Control client and the Web UI. Actions take several seconds, sometimes up to a minute to perform. It has been happening intermittently over the past couple of weeks, but today is especially noticeable. Is anybody else experiencing this?
I've tried two different ISPs and experiencing the same issue on both.
-
Stefan, what is the update on this? I've been seeing this issue with multiple servers and workstations. In addition, our Pulseway instance has been incredibly slow to load, through Remote Control client and the Web UI. Actions take several seconds, sometimes up to a minute to perform.
-
2 minutes ago, StefanMcl_Pulseway said:Hi
We always try to communicate all service disruption as in advance as possible. There was a forum, and email communication sent out earlier this week on Tuesday. But due to the Data Centre change of schedule which was communicated to us at the last minute we did not get a chance to send the new global announcement once the service disruption started.As mentioned on our official post regarding this: we have officially taken a decision to switch the data providers and we are in the process of migrating to a new datacenter provider. We will be prioritizing the customers who are expressing their concerns and would like to be moved first. Please mention this to your account manager and will prioritize you once the move begins in the upcoming weeks.Yeah, that's not really an excuse. As soon as you noticed a service disruption, a notice should've been sent out. I should not have to go onto a Forum for a paid product in order to find out what's going on.
-
Is there an ETA?
We're still down.
3rd party patching failing frequently (SMScriptException (3): Error in script.)
in Bugs
Posted · Edited by Ondrej Patrovic
It seems like it's time to start looking at alternatives. I cannot recommend Pulseway in good conscience anymore. We've been unable to get an answer on here or from our account manager within the last 24 hours, on a clearly very critical issue. An issue which appears to affect many clients, not just ourselves. Instead of focusing so much on new features and automation, why not make sure your core features are working properly first.