Marlon Seecharan
-
Posts
4 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by Marlon Seecharan
-
-
I can't get in on the web app. Machines that are online in the mobile app are reporting as offline and nothing is connectable
I have had this service for a year now and the service has been down about 6-8 times in the last year.Â
I have to pay for a backup service that, in the same period, has been down 1 time for 1 hour
I opened the ticket and all I have gotten is the automated response and that was 40 minutes ago.
Chances of renewal dwindling fast!
Â
How do you generally feel about Pulseway as a RMM?
in General
Posted
The service has been down so many times in the past year it's unbelievable
It's an expensive service so I don't think my expectations of having a functional service are unreasonable
I have been trying to get in for the past 90 minutes and It took support an hour to respond to my ticket.
My brand is built on fast response times and the service, being so problematic, is not working