Jump to content

F. Eschweiler

Members
  • Posts

    2
  • Joined

  • Last visited

Posts posted by F. Eschweiler

  1. We are busy setting up the integration between Pulseway and Autotask.
    When signed into the server, opening Pulseway Manager 8.50, and going to Settings>Autotask we can enable the Autotask integration and enter the credentials for the account.
    After that the Account and Queue dropdowns become available with the company and the queue that the tickets needs to go to and this works as expected.

    With the amount of servers that we manage we want to roll this setting out using endpoint policies.
    We go to the webapp, create a policy, go to other settings, select Autotask.
    After we entered the same credentials as we did in Pulseway Manager the dropdown menu's don't fill with the companies or queues which makes us unable to configure and test the setting.

    What could be the cause of this not working as expected?

×
×
  • Create New...