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BaDvs3viL

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    Jamie Taylor
    BaDvs3viL got a reaction from Jamie Taylor in Client Manager for PSA Client Portal / Close Tickets   
    Hello,
    I have a use case when you have a end user who is setup as a manager of their client portal, to be able to close tickets.  Currently they can only add a note, but I need them to be able to close tickets that do not require service since that Manager is managing those tickets for their users.