I recently upgraded to a new phone and now I am unable to get into my pulseway account. When I log in to the app, it tells me that the device is pending approval and to log into the webapp. But, when I try to log into the webapp, it sends an approval to my phone for two factor auth but it never comes through on my new phone. How can I resolve this and get back into my account?
New Phone
in iOS
Posted
Hello,
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I recently upgraded to a new phone and now I am unable to get into my pulseway account. When I log in to the app, it tells me that the device is pending approval and to log into the webapp. But, when I try to log into the webapp, it sends an approval to my phone for two factor auth but it never comes through on my new phone. How can I resolve this and get back into my account?