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  1. Thank you for your respose. And maybe you answered a question I was thinking about. If my firewall goes down... And I am using your hosted services, am I correct in saying that I would not know anyting is down because the agents cannot communicate through the firewall to your hosting service, and therefore.... I would not be notified on my Phone? If that is the case, I would like to suggest a way that your hosting service starts making a fuss to my phone that the clients are not checking in. I just need to find a way to avoid this situation from happening again in the future. Or at least know about it as soon as possible so it can be remedied. Thanks again!
  2. I would like to see all of the phone apps be able to proactively monitor certain web sites etc to make sure they are up. We had a situation last night where our firewall went down and the PC Monitor software on my phone never went nuts. No noise or anything. So I did not know for 3 hours that everything on my side was inaccessible. Maybe there is something in the software that I have configured incorrectly, but I need to get this figured out ASAP. Thank you!
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