Web Application

Hello, I tried to log in to https://my.pulseway.com to update a computer, but I've encountered a problem in that whenever I log in successfully using my username, password, and TOTP code, the webapp interface begins to load, but then returns me to the login screen without any error messages or any indication of what failure has occurred. This is concerning because if there's a problem with something like 2FA, it appears that the web app is the ONLY way to update it, and if login to the web app isn't possible, that causes problems. I have encountered the same behavior on Chrome, Opera, and Firefox, all latest versions as of 17 April 2022. I've tried clearing…

I would like to have a log file of users that have used the client portal, this way we can see who uses the portal and what troubleshooter they used. Is this already a thing or not yet?

We are currently working on refining and setting up the Client portal and email notifications. However majority of our customers is Dutch. So the troubleshooters and mail notifications are a mix of our Dutch input and English template from Pulseway. We have a troubleshooter where the loading screen and such are English but our text is Dutch. Are there multiple languages available other than English and German?

We are currently working hard to make the client portal useful or our customers, however what if Pulseway experiences outage or loss of data. Will this portal together with the made troubleshooters be backed up? We are putting a lot of time and effort in this portal and we would not want this to go to waste in a worst case scenario