If your techs are spending time responding to these repetitive simple issues, they have less time to spend on proactive tasks that deliver real long-term value.
Pulseway Client Portal can help. It is integrated into the RMM and has been designed to empower end-users to resolve their own issues by having access to self-service, interactive automated workflows that you define with standard resolution paths. This frees up your team’s time and means end-users no longer have to wait for their turn in the support queue.
Join us on July 22nd to learn:
- How easy it is to build multi-path, interactive troubleshooters
- How easy it is for the end-users to effectively solve their own problems
- How end-user satisfaction increases while your workload decrease